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Privacy Policy

What information do we collect? 

Buttercups Sanctuary for Goats (The Sanctuary) collects information from you to enable us to provide you with the goods and services you ask for. This may include your name, address, telephone, email address, credit or other payment card details. The Sanctuary does not retain payment card details following completion of a transaction. If any of the information you have provided changes at any time or appears to be incorrect, please let The Sanctuary know by sending an email to: [email protected] 

What information do we collect?

Buttercups Sanctuary for Goats (The Sanctuary) collects information from you to enable us to provide you with the goods and services you ask for. This may include your name, address, telephone, email address, credit or other payment card details. The Sanctuary does not retain payment card details following completion of a transaction. If any of the information you have provided changes at any time or appears to be incorrect, please let The Sanctuay know by sending an email to: [email protected]
 
The Sanctuary will use the information you enter into the website only for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails that link to such forms. 

Whenever The Sanctuary asks you for information about yourself you may, by ticking the relevant box, opt-in to receiving other communications. In addition, whenever you receive other communications by email you will be told how to opt-out of being updated by email in the future. If you choose to opt-out of being updated as described above The Sanctuary will cease all such future disclosure of data. 

In no circumstances will The Sanctuary collect any data that is not directly related to the use of this website so, for example, we will not record other sites that you have visited. 

 

Third Parties

The Sanctuary will not provide any of the personal information you give to us to any third party for any purpose unconnected with a transaction you initiate, except with your prior express consent. 
 

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Security 

The Sanctuary is committed to the security of your personal information and we have security procedures in place to protect the loss, misuse, or alteration of information under our control. 

 

How Do We Use Your Personal Data Under the GDPR 

We must always have a lawful basis for using your personal data. This lawful basis may be because the data is necessary for performance of a contract with you, because you have consented to our use of your data, or because it is in our legitimate business interests to use it. 

We will use your data for the following purposes: 

  • To respond to any enquiries you submit via email, telephone or a form on our website. 
  • To supply our products and services when you place an order. Your personal details are required for us to entered into a contract with you. 
  • To contact you with any questions about your order, to confirm your order details, and to follow up after your order has been dispatched. 
  • To email you news and offers that you have opted in to. 
  • To track (using unique identifiers in cookies) visitor behaviour on our website. Your IP address is anonymised and no personally identifiable information is stored unless you contact us through the website. Further information can be found in our cookie policy. 

How we collect data about your use of this website

The Sanctuary tries to ensure that our website offers visitors an enjoyable experience. To help us achieve this goal, The Sanctuary, and our appointed agency, may collect anonymous information about your use of this website, and your reading of the newsletter from cookies, and or, by the use of pixel tags. Cookies are small data files that are sent to your browser and pixel tags are used to read such cookies. Most internet browsers automatically accept cookies but you can delete existing cookies from your browser, by editing your internet browser options and choosing not to receive cookies in future. 


Please note that if you do opt to reject cookies, any personalised functionality of this website, for example the shop, will not operate correctly. 

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For How Long Do We Keep Your Personal Data? 

The length of time we keep your personal data will vary depending on the purpose for which it was collected: 

  • Where you have contact us but not placed an order, your data will be kept for 2 years after the last date of contact. 
  • Where you have placed an order with us, your data will be kept for 7 years after your last order or 2 years after the last date of contact, whichever is later. 
  • Where you have signed up to our email mailing list via our website we’ll keep your data whilst you keep opening our emails. Any address on the list which does not open a message for 2 years will be removed. If you wish to unsubscribe from our mailing list, please contact via the details at the bottom of this page.

How and Where Do We Store or Transfer Your Personal Data? 

We store your data on our servers in the UK and/or our cloud-based storage facility. 

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Reviews

Sponsored Goat Visit

Lovely couple of hours spent relaxing amongst all the goats. The atmosphere is wonderful and you could honestly sit and watch them all day. Will happily come back with friends/family.

Trip Advisor July 2021
Best Relaxant Ever

I just love sitting, petting the very happy goats. If you are stressed it is the biggest stress reliever ever!!! Love that everything you spend money on will go towards looking after the goats. I will be visiting as often as possible.

Trip Advisor June 2023
Well Worth A Visit

Well worth a visit. Very child-friendly. Goats clearly loved and well cared for. Very hands-on experience for visitors. Helpful, cheerful staff. Had a lot of fun here.

Trip Advisor June 2023
A gentle sanctuary for goat and visitors

A lovely relaxing place. Great to see the Goats just roaming free. Plenty of willing goats looking for a gentle fuss, plus the opportunity to feed some of them if you purchase a bag of goat feed for £1. Definitely worth the visit.

Jon June 2023
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